Delete Account

The following types of data are processed in the Berliner Ensemble App:

Disclosed by the customer

- Place of interest
- Name
- E-mail address
- Date of birth (optional for special offers)
- Payment and credit card data, voucher data
- Contents of messages or reviews of the customer

Additionally collected by the responsible party

- IP addresses (log files)
- User ID, push token, device ID, localization (language setting)
- Webview used
- Used device
- Communication protocol
- Information about account usage (e.g. creation date, number of logins, date of last request)
- Information about purchased tickets
- User behavior data (e.g.: event viewed, favorited, added to shopping cart, purchased, rated)

Purposes of data processing - contract fulfillment or preparation

- Keeping information about (cultural) events available for retrieval
- Provision of services to recommend events based on the user's interests (with opt-out option at any time)
- Availability of online stores of the event organizers for the purchase of tickets
- Provision of communication channels for the dissemination of content and maintenance of the customer relationship
- Fulfillment of contractual obligations from the service contract with the responsible party
- Fulfillment of contractual obligations arising from the purchase and event contract concluded with the organizer